Nondiscrimination Notice

Discrimination is Against the Law. Trellis Supportive Care (formerly Hospice & Palliative CareCenter) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Trellis Supportive Care (formerly Hospice & Palliative CareCenter) does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Trellis Supportive Care (formerly Hospice & Palliative CareCenter) at 1-888-876-3663. If you believe that Trellis Supportive Care (formerly Hospice & Palliative CareCenter) has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Compliance Officer in person or by mail or phone as listed below. If you need help filing a grievance, the Compliance Officer is available to help you.

Care Must Hospice Services
101 Hospice Lane, Winston-Salem, NC 27103
1-888-876-3663
1-800-735-8262 (TTY)

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services

 

7013 Realm drive, san jose, CA-95119 USA

Phone: 4087551215

fax- 4086635235

Email:caremusthh@gmail.com

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.